College Planning & Management

JUN 2012

College Planning & Management is the information resource for professionals serving the college and university market. Covering facilities, security, technology and business.

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Editor's Note THE VIEW FROM HERE EDITORIAL Keeping Up With Facilities and Maintenance This month's issue of College Planning & Management focuses on facilities — from our 2012 Living on Campus report, which you will fi nd on page 23, to our 2012 Education Design Showcase, starting after page 74. Colleges and universities own some of the most valuable real estate in the world. Despite aging facilities and budget cuts, they are do- ing an admirable job protecting the assets they have. The funding gap is being counterbalanced by the extra efforts of their facilities maintenance staff. Leadership has improved and complacency has been replaced by employee engagement — two welcomed (although somewhat unexpected) benefi ts in these tight economic times. Even with all of their efforts, the amount of deferred mainte- nance is a growing concern among facilities departments. In our annual survey on residence halls facilities, the issue of deferred maintenance came in second only to student/parent expecta- tions on the list of "top concerns." While these two issues seem to focus on different areas, they are really connected in many ways. The condition of facilities has a profound effect on recruiting and retaining both students and staff. In fact, our survey tells us that 91 percent of institutions feel that the quality of their on-campus housing is a determining factor in whether a student will attend their institutions. Quality is more than curb appeal. Too often "curb appeal" wins the battle over real maintenance issues because it is visible. Outside we landscape and plant fl owers, while inside the infrastruc- ture falls apart. We allocate funds for "emergency" repairs, solving immediate problems, but ignoring the source of the problem — the need for regular maintenance. A great deal of "regular mainte- nance" requires staff, time, and accountability, not money. Colleges and universities need to be sure to thank their staff for their efforts to keep facilities running and the lights on. After all, maintaining our existing facilities should have the same signifi cance as building them. CPM EXECUTIVE EDITOR/PUBLISHER Deborah P. Moore VP/EDITOR-IN-CHIEF Jerry Enderle EDITOR Shannon O'Connor ASSOCIATE EDITOR/EDITOR, TECHNOLOGY PLANNING & MANAGEMENT Christine Reedy EDUCATION INDUSTRY ANALYST Paul Abramson STAFF WRITERS Michael Fickes, Ellen Kollie, Amy Milshtein, Janet Wiens EDITORIAL ADVISORY BOARD DIRECTOR, NATIONAL INSTITUTE FOR PUBLIC SAFETY RESEARCH AND TRAINING Shad U. Ahmed EXECUTIVE DIRECTOR, SCUP Jolene Knapp EXECUTIVE DIRECTOR, AASHE Paul Rowland PAST PRESIDENT, FLAPPA Michael G. Steger EXECUTIVE DIRECTOR, ACUHO-I Sallie Traxler ART & PRODUCTION ART DIRECTOR Matt Cole PRODUCTION TECHNICIAN Mario Ybarbo PRINT PRODUCTION MANAGER Kevin Jensen SPECIAL PROJECTS Tom McGinley CORPORATE CEO/CHAIRMAN OF THE BOARD, PETER LI EDUCATION GROUP Peter Li PRESIDENT/PUBLISHER, SCHOOL & COLLEGE DIVISION Deborah P. Moore COO/VP OPERATIONS Chris Orsborne ADVERTISING SALES PUBLISHING DIRECTOR Patty Mutchler ADVERTISING PRODUCTION MANAGER Rosemarie Brown SALES SUPPORT MANAGER Celia Ando ADVERTISING ACCOUNT MANAGERS AK AR AZ CA CO HI ID LA MS MT NM NV OR TX UT WA WY CANADA Marcia Brumbeau 800/799-5080 312/939-4603 (fax) CT MA ME MI NH NY OH PA RI VT Patty Mutchler 866/812-0288 724/652-5324 (fax) OFFICES CORPORATE HEADQUARTERS 2621 dryden rd., ste. 300, dayton, oh 45439 800/523-4625, fax: 937/293-1310 PHOENIX OFFICE 3240 e. union hills dr. ste. 131, phoenix, az 85050 800/704-9358, fax: 602/867-2363 SUBSCRIPTION CORRESPONDENCE subscribers. to order, visit our website at, fill out the suscription form included in this issue, or call toll-free at 800/543-4383, ext. 1136 subscription-controlled circulation, free to qualified REPRINTS to order reprints or additional copies, contact Kevin Jensen at 937/293-1415, ext. 1114 or I H AL DC DE FL GA MD NJ NC PA SC VA WV Michael E. Spring 866/895-8894 856/784-5868 (fax) IA IL IN KS KY MN MO NE ND OK SD TN WI Chris Dewey 866/737-9414 847/256-3294 (fax) F 2011 EDITORIAL AWARD WINNER 2011 I and not necessarily those of college planning & management magazine or of the peter li education group. disclaimer: the opinions of authors and columnists are thier own Executive Editor/Publisher 6 COLLEGE PLANNING & MANAGEMENT / JUNE 2012 college planning & management® is a registered trademark of peter li, inc. WWW.PLANNING4EDUCATION.COM D I S T I R N G W U A I S H N E 2 E L D 0 M A A 0 E N C E 3 V T T A D I S

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