Facilities
SALAJEAN / DREAMSTIME.COM
C AMPUS SPACES
Taking Your
Custodial Services From
Better to Best
Two successful managers share their advice for taking your custodial
services from better to best in terms of getting the job done and keeping the
customer satisfed.
BY ELLEN KOLLIE
L
AST FALL, BINGHAMTON University's (BU) Professional Employee's Council (PEC) presented one of two
Distinguished Service Awards to Stephen Gowe. How ļ¬tting, considering that, because Gowe is assistant director of Maintenance and Operations at the New York-based public university,
48
COLLEGE PLANNING & MANAGEMENT / MARCH 2013
service runs through his veins as certainly as the University boasts
12,000+ undergraduate students.
According to an article (www.bupipedream.com/news/14109/
bu-employees-recognized-service-campus) in Pipe Dream, BU's
student-run newspaper, Gowe was integral in organizing
WWW.PLANNING 4EDUCATION.COM