College Planning & Management

MAR 2013

College Planning & Management is the information resource for professionals serving the college and university market. Covering facilities, security, technology and business.

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Facilities SALAJEAN / DREAMSTIME.COM C AMPUS SPACES Taking Your Custodial Services From Better to Best Two successful managers share their advice for taking your custodial services from better to best in terms of getting the job done and keeping the customer satisfed. BY ELLEN KOLLIE L AST FALL, BINGHAMTON University's (BU) Professional Employee's Council (PEC) presented one of two Distinguished Service Awards to Stephen Gowe. How ļ¬tting, considering that, because Gowe is assistant director of Maintenance and Operations at the New York-based public university, 48 COLLEGE PLANNING & MANAGEMENT / MARCH 2013 service runs through his veins as certainly as the University boasts 12,000+ undergraduate students. According to an article (www.bupipedream.com/news/14109/ bu-employees-recognized-service-campus) in Pipe Dream, BU's student-run newspaper, Gowe was integral in organizing WWW.PLANNING 4EDUCATION.COM

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